Privacy Policy
Last updated: October 13, 2025.
This Privacy Policy describes how CraterFlame.ro (“we”, “our store”, “our website”) collects, uses, and protects the personal information of visitors and customers through the http://craterflameat.at website.
1. Collected Information
We collect the following types of data:
Personal data: name, address, email, phone number, shipping and billing address.
Technical data: IP address, browser type, pages visited, session duration.
Order information: purchased products, payment method, total amount, order status.
2. Purpose of Data Collection
We use the data for the following purposes:
processing and delivering orders;
customer communication (confirmations, support, updates);
improving the shopping experience;
fulfilling legal and accounting obligations.
3. Data Storage and Protection
Data is stored securely on protected servers accessible only by authorized personnel.
We implement technical (SSL encryption, firewall) and organizational measures to prevent data loss, unauthorized access, or misuse.
4. Data Sharing
Data may only be shared with trusted partners:
Couriers (for order delivery);
Payment processors (e.g., Netopia, Stripe, PayPal, etc.);
IT / e-commerce service providers;
Legal authorities, if required by law.
5. Your Rights
Under GDPR (EU Regulation 2016/679), you have the right to:
access, correct, or delete your personal data;
restrict or object to data processing;
data portability;
file a complaint with the National Authority for the Supervision of Personal Data Processing.
For any requests regarding your personal data, you can contact us at: contact@craterflame.at
6. Cookies
CraterFlame.ro uses cookies for functionality, analytics, and marketing.
You can modify your cookie preferences in your browser settings.
7. Policy Updates
We reserve the right to update this Privacy Policy.
The latest version will always be available on this page.